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How well do you relate to your clients?
Repeat business is the best sort of business. In a competitive market, the quality of your client relationships can make or break your success. Long term, productive work relationships evolve from a mutual sense of trust and shared understanding. Putting the effort in to building robust relationships with your clients makes sound business sense.
Growing Professional Relationships is designed for professionals for whom success hinges on the quality of their client relationships. It helps you to build professional client relationships that bring in business.
Using a commonsense, personal and practical approach, this program helps you to:
- Understand what it takes to build a high quality client relationship
- Assess the quality and success of your current relationships
- Make immediate changes to the way you develop and maintain relationships
Topics include:
- The dynamics of effective relationships
- Building trust
- The art of listening
- Asking powerful questions
- Managing expectations
- Difficult conversations
- Setting effective outcomes
Growing Professional Relationships is run as a small-group, interactive workshop format over one full day. Learning is supported by three Group Coaching sessions, and each participant is observed in a client interaction by an experienced coach who then provides a debrief.
Contact Greg Bayne now to have an obligation free conversation, (08) 9492 8909.
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